In plain English
A magic link is a one-time sign-in link emailed to you. Clicking it proves you control that inbox, which is the same thing a password is meant to prove — so the password is not needed. The link expires in 15 minutes and stops working after one use, which is why an old one in your inbox will not let you back in.The two ways in
- Google
- Magic link
1
Click Continue with Google
The button sits at the top of the sign-in card.
2
Pick the Google account you want to use
Tradion reads only your email address, your name, and your profile picture. It cannot see your Gmail, your Drive, or anything else.
3
You're in
No email round-trip, no waiting.
Why there’s no password
Passwords get reused across sites, leak in other companies’ breaches, and get typed into convincing fake login pages. Removing them removes that whole category of problem: there is nothing on your Tradion account for someone to guess, phish, or find in a dump. Once you’re signed in, a session cookie keeps you signed in on that browser for 7 days. After that, sign in again the same way.Switching between the two methods
Your account is identified by your email address, not by the method you used to create it. Sign up with Google today, request a magic link to the same address in six months, and you land in the same account with the same history and subscription. It works in reverse too.When it goes wrong
The link says it's invalid, expired, or already used
The link says it's invalid, expired, or already used
Links last 15 minutes and work once. Two causes beyond timing: you clicked an older link from a previous request (only the newest works), or a corporate mail scanner opened the link before you did and spent it. Request a fresh one and open it straight away.
I opened the link and ended up signed in somewhere odd
I opened the link and ended up signed in somewhere odd
The link signs you in wherever it is opened, and many mail apps open links in their own built-in browser window — so you end up signed in there rather than in the browser you started from. Copy the link and paste it into your normal desktop browser instead.
No email arrived
No email arrived
Check spam and, in Gmail, the Promotions tab. The app shows the same confirmation screen whether or not an account exists — that’s deliberate, so nobody can use the form to test which addresses are registered. Delivery is normally under a minute; if two attempts produce nothing, write to support@tradionlabs.com.
Sign-in says the account is scheduled for deletion
Sign-in says the account is scheduled for deletion
Deleted accounts sit in a 30-day window before they are erased. See Deleting your account for how to stop that.
Tradion needs a desktop or laptop browser. The charts, the research canvas, and the automation builder all need the screen width, so phone-sized windows are blocked.
Next
The onboarding questions
Five questions, about 30 seconds, and they shape every AI answer you get afterwards.
Choosing a plan
One question decides which plan you want.